Privacy Policy
We respect your right to privacy. Hydra Pools Inc. will never sell your personal information to a third party. This page explains what information we collect, how we use it and your rights regarding that information.
Information We Collect
Contact Form
When you contact us through our website, we collect your name, company name, phone number and email address. We use this information only to respond to your inquiry.
Warranty Registration
When you register a product warranty through our website, we collect your name, contact information, dealer information and product details. We use this information to process your warranty registration and
to contact you if needed regarding your warranty claim.
Dealer Locator
When you use our dealer locator tool, we may collect your zip code or location to return nearby dealer results.
Website Analytics
We use Google Analytics to collect anonymous information about how visitors use our site. This includes pages visited, time on site and general geographic region. This data does not identify you personally. See Google’s Privacy Policy.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking tools to help us understand how the site is used and to improve your experience.
What we use:
- Google Analytics — tracks anonymous website usage data (pages visited, session duration, device type)
- Google Tag Manager — manages and loads the tracking scripts on our site
- Meta (Facebook) Pixel — allows us to measure the effectiveness of our advertising on Facebook and Instagram and to show relevant ads to people who have visited our site
These tools may place cookies on your browser. Cookies are small text files stored on your device. They do not give us access to your computer or any personal information beyond what you choose to share with
us.
Managing cookies:
You can control or delete cookies through your browser settings. Opting out of cookies may affect some features of our site.
You can also opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout and opt out of Meta ad tracking through your Facebook Ad Preferences
How We Use Your Information
We use the information we collect to:
- Respond to inquiries submitted through our contact form
- Process warranty registrations and follow up if needed
- Understand how our website is being used so we can improve it
- Measure the reach and effectiveness of our advertising
We do not sell, rent or trade your personal information to any third party for marketing purposes.
Third-Party Service Providers
We work with a small number of trusted third-party services to operate our website. These include Google (Analytics and Tag Manager) and Meta (Facebook Pixel). Each of these providers has its own privacy policy governing how they handle data. We share only what is necessary for these services to function.
Data Retention
We retain contact form submissions and warranty registration information for as long as needed to fulfill the purpose for which it was collected, or as required by law. You may request deletion of your information at any time by contacting us at the address below.
Children’s Privacy
Our website is not directed at children under the age of 13 and we do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us and we will promptly remove it.
Nevada Residents
Nevada residents may submit a request to opt out of the sale of personal information by contacting us at [email protected].
Note: Hydra Pools does not sell personal information, but this right is provided in compliance with Nevada
Senate Bill 220.
California Residents
Under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), California residents have the following rights:
- Right to Know. You may request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which we collected it, the business purpose for collecting it and the categories of third parties with whom we share it.
- Right to Delete. You may request that we delete the personal information we have collected about you, subject to certain exceptions.
- Right to Correct. You may request that we correct inaccurate personal information we maintain about you.
- Right to Opt Out. You have the right to direct us not to sell or share your personal information. Hydra Pools does not sell personal information.
- Right to Limit Use of Sensitive Personal Information. Where applicable, you may request that we limit our use of sensitive personal information to what is necessary to provide the services you request.
- Right to Non-Discrimination. We will not discriminate against you for exercising any of your California privacy rights.
To submit a request, contact us at [email protected]. We will respond to verifiable requests within 45 days.
Changes to This Policy
We may update this privacy policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this page periodically.
Contact Us
If you have questions about this privacy policy or how we handle your personal information, contact us at:
Hydra Pools Inc.
543 S. Main St.
Sweetwater, TN
[email protected]